SAP Support (AM)
From SAPmee, we always go far beyond the installation of the standard package or module: we strive to provide value both before and after production. We are aware that each of our customers want to spend their day-to-day in value activities for their business, however, as is normal, they are concerned that core applications will negatively affect their core processes or even worse than they block them completely.
At SAPmee, we use our values as a company and our DNA (Commitment, Trust, Excellence and Satisfaction) as the basis for creating an SAP Support and Maintenance Service (AMS) with a clear differential value: sizing and flexibility according to your needs. Among some of the features we can highlight:
|
Feature |
Description |
Differential Value |
|
Personalized sizing of the consulting area (Logistics, FI-CO) and ABAP programming). |
Teams of Functional Consultants in MM-SD-LE and FI-CO, in addition to ABAP programmers will be created according to the necessary demand. |
Commitment – Trust. Focus on what really matters. |
|
Use of SAP Maintenance Service management methodologies with a visionary approach to scaling and remote management. |
Workflows based on SAP maintenance service management methodologies but with an orientation to people. |
Sectoral specialization (energy, e-commerce / retail, consumption, and services). Monitoring of the Service according to KPIs defined together. |
|
Practical approach to incident resolution and joint exploration of evolutions without worrying about unchanging rules of tracking and baseline billing. |
Direct contact of the team of consultants with the business area concerned, thus reducing intermediaries. Beneficiary billing agreements for all. |
Flexibility + Confidence. Widely competitive rates. |
If you want to focus on value activities for your business, but at the same time you need to guarantee troubleshooting and help in detecting new SAP oportunites, do not hesitate to contact us.
